Exchange policy.
At SALTEYE Studio, we strive to ensure your satisfaction with every purchase.
Thank you for your understanding and for choosing SALTEYE Studio. Your support allows us to continue our commitment to creating high-quality, thoughtfully crafted clothing.
Please read our exchange policy carefully:
Exchanges Only
We do not accept returns, but we’re happy to exchange items for a different size or if the product is damaged due to our error.
Size Changes
If the item you received doesn’t fit as expected, we’d be happy to help you exchange it for a different size. Please contact us within 14 days of receiving your order for approval, and we’ll assist you with the process.
How to Request an Exchange
Contact us within 14 days of receiving your order at info@salteyestudio.com. Please use “EXCHANGE” in the subject line and provide your order number, photos (if there is damage), and a brief description of the issue.
Once your exchange request is approved, we will email you a shipping label and send an invoice for the shipping cost. After we receive and process the garment, we will send your new item.
Note: All exchanges must be approved before returning the item.
Shipping Costs
Customers are responsible for the cost of return shipping unless the item arrives damaged due to our fault or error.